Subscription Management by Customers

When you use ProfilePress to power your WordPress site’s paid membership, users have full access to their subscription information, including subscription status, amount, membership plan, and subscription date.

Subscription Overview Page

The subscription overview page can be accessed via My Account> Subscriptions.

Users can view their list of active and inactive subscriptions or memberships and the details of each subscription.

Subscriptions Details Page

When users click the ‘View Subscription’ button, they can view the subscription details, including the date it was created,  their billing cycle, subscription status, payment method, and amount paid.

Users can also see the subscription orders and the option to cancel a subscription.

Canceling a Subscription

To cancel a subscription, go to Subscripstions>>View Subscription and click on the “Cancel” button.

Note: In most cases, canceled subscriptions will be active till the end of the month. To end the subscription immediately, please do so in your payment method dashboard.